Integration Engineer
About Nabla
We are a team of entrepreneurs, physicians and engineers committed to bringing back joy to the practice of medicine.
We’ve harnessed the best of machine learning science to develop Nabla, the leading ambient AI assistant that’s redefining healthcare delivery. By streamlining clinical documentation, Nabla empowers doctors to channel their energy where it matters most: patient care. Trusted by over 30,000 clinicians and implemented in more than 70 healthcare organizations, our AI assistant is making waves in the medical industry. Nabla is available as both a desktop web app and a mobile app.
We are only at the start of an ambitious journey. With a bold vision to support 5 million practitioners worldwide, we've recently secured $30 million in Series B funding and are actively seeking exceptional talent to be part of our team.
This is a great time to join us! You’ll be part of the Engineering team and work closely with the product and customer success teams.
Responsibilities
- Integration Technical Lead: Own the end-to-end integration process with our health system customers, including setting up SSO connections, configuring EHR integration, and ensuring alignment with their IT infrastructure. Help improve performance, stability, quality, and security. Drive best practices and advocate for high standards in all integration processes.
- EHR Integration & Deployment: Take hands-on responsibility for the seamless integration and deployment of our AI assistant with EHR systems. Ensure smooth data exchange using industry standards such as FHIR and HL7.
- Technical Support & Troubleshooting: Serve as the technical contact for our customer success team, providing expert guidance and troubleshooting support to resolve complex product issues within health systems.
- Collaboration & Stakeholder Engagement: Work closely with both internal teams (product, engineering, customer success) and external stakeholders (health system IT teams) to ensure successful deployments and integrations. Keep up-to-date with the latest EHR APIs to help us unlock new integrations.
Qualifications and Skills
- Technical Expertise: Strong experience with healthcare integration technologies, including SSO, FHIR, HL7, OAuth2 and RESTful APIs. A deep understanding of IT infrastructure within health systems is essential, as well as ability to dive into our software stack when needed: Typescript, React, Tailwind CSS, GraphQL, Kotlin / JVM, Docker, Kubernetes, Terraform, Jenkins, GCP, PostgreSQL
- Problem-Solving Skills: Demonstrated ability to troubleshoot and resolve complex technical issues, particularly within the context of healthcare IT systems.
- Collaboration & Communication: Excellent interpersonal and communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders. You should be able to articulate complex technical concepts to diverse audiences.
- Proactive & Detail-Oriented: A proactive mindset with a strong attention to detail. You take ownership of challenges and drive them to resolution with minimal oversight.
- Experience: A minimum of 2 years of relevant experience in a technical integration role working with EHR systems and health system IT team
Benefits
Just like we’re dedicated to supporting doctors’ well-being, ensuring yours is a top priority. We firmly believe that by prioritizing your well-being, we support you to excel in your work.
Here are the benefits you get when joining Nabla:
- Stock ownership offered to all employees
- 100% healthcare coverage
- Unlimited PTO, plus 10 national holidays
- Unlimited sick days
- Paid maternity leave of 16 weeks
- Remote-friendly — we know how to collaborate to drive results, regardless of location
- Culture of trust & accountability — your output matters more than your clock-in time
- Allocated budget so you can create a comfortable home office space tailored to your needs
Life at Nabla
When you become a part of our company, you join a team of excellence-driven, curious, and genuinely kind individuals. Together, we're committed to making doctors' lives easier and improving healthcare experiences for everyone. We believe in a world where clinicians can focus on what they were trained to do - caring for their patients, and where no patient feels their visit was rushed.
We come to work excited to leverage AI to do more for doctors. We’re obsessed with our users’ satisfaction and we actively seek out opportunities to engage one-on-one with clinicians to understand how Nabla can better help. We consistently look for ways to improve and do not shy away from doing the work to excel. Whether it’s a feature our doctors asked for, or a new article for our blog, we prioritize collaboration to deliver exceptional outcomes.
We love having fun as much as we love work. Our #nablabla channel is as active as our #feature-show-off channel, we exercise during the work day at least 3 times a week (yoga, running, pilates, or HIIT, your choice!), hold a game night every now and then, and are constantly snacking on chocolate or nuts.
If this sounds like an environment you’ll thrive in, we look forward to reading your application!
Diversity & Inclusion
Diversity and inclusivity are fundamental values at Nabla. We embrace individuals from various backgrounds, including race, gender, educational history, sexual orientation, and beyond.
As an equal opportunity employer, we actively seek out and welcome applicants from diverse backgrounds, believing that a wide range of perspectives enriches our team and enhances our ability to innovate and thrive.
We’ll do our best to make sure you get feedback within 48 hours maximum after each interview.