• All Pro features included
  • Up to 20 patients
No credit card required
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  • Secure messaging
  • Smart inbox
  • Engagement features
  • Scheduling
  • Built-in analytics
  • Internal team messaging
  • AI-based suggestions
  • HIPAA & GDPR compliance
  • Unlimited patients
  • Up to 10 clinicians
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Pro + Video



  • All Pro features included
  • Secure video consultations
  • Up to 10 clinicians
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  • Sub-organizations
  • SSO
  • Advanced machine learning models
  • Fine-tuned AI suggestions
  • Data storage location options
  • E-prescription and billing integrations
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Care Platform features overview

Secure messaging

  • Send text messages, photos, documents, and voice notes
  • 1-to-1 or group discussions
  • Available across mobile and web (iOS, Android, React Native and JS SDKs)

Secure video communications

  • Video and audio calls (HD)
  • Available across mobile and web (iOS, Android, React Native and JS SDKs)


  • Appointments booking
  • Clinicians availabilities management (punctual or recurring, Google Calendar sync)
  • Integration with billing and prescriptions
  • Shared calendar within your organization

Medical records

  • Comprehensive categories (treatments, health history, symptoms, specific notes, health documents)
  • Timeline view

Analytics dashboards

  • Patient population dashboard
  • Medical operations dashboard

ML-powered clinician Console

  • Next action suggestion based on history and context
  • Smart templates
  • Automated notes from video consultations

Smart inbox for clinicians

  • Shared inbox with advanced search
  • Automatic triaging
  • Message scheduling
  • Smart workflows (templates, operating hours…)

Automatic medical data extraction & structuration

  • Automatic data extraction & structuration from the communications (audio, text, document) to the medical records
  • Normalization to ICD10 and SNOMED standards
  • Machine learning models fine-tuned for your clinic

Certified, secure and compliant

  • HIPAA compliance
  • GDPR compliance
  • Certified health data hosting (HDS)
  • ISO 27001 (certification in progress)
  • SOC 2 (certification in progress)

Clinicians collaboration

  • Clinicians messaging: 1-to-1 or group discussions, send patient cases, polls


  • Mobile clinician Console
  • Clinician Console customisation
  • Clinician Console integrations

Trusted by the best healthcare players

Norbert Health
Digital care. Superpowered.
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